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Reliability & Efficiency Technical Expert (South UK)
- London, United Kingdom
- Customer Journey
Job description
Hi, we are Samotics 👋
With our unique, AI-driven solution, we help many of the world's largest industrial companies reduce energy waste, prevent water pollution events, and eliminate unplanned downtime. Join us in our mission to make industrial companies more sustainable.
The role
We're looking for a Reliability & Efficiency Technical Expert to join our UK team and work closely with customers across the South of England. You’ll be the go-to expert helping them make the most of our SAM4 technology, which uses electrical signature analysis and AI to detect failures and improve energy performance in critical assets like motors, pumps, and conveyors.
You’ll collaborate with both technical teams and leadership at our customer sites to implement insights, improve processes, and deliver measurable results.
This is a field-based role, and you’ll spend a significant portion of your time on-site with our customers.
Your challenge 🎯
Be the technical face of Samotics for our UK customer base
You will co-locate with our strategic clients weekly, helping to guide them on their reliability & efficiency journey.
Lead installation, diagnostics, and optimization efforts for SAM4 hardware on site
Act on failure warnings and conduct root cause analysis using your maintenance expertise
Advise on energy-saving opportunities, helping customers take concrete actions
Work with project leads to embed SAM4 into their daily workflows and roles
Collaborate with the Customer Success Manager to align support with long-term goals
Support contractors and framework partners involved in maintenance or installation
Deliver clear, actionable reports and share insights from field experience with our internal teams
Job requirements
What you’ll bring ⭐
5–10 years of experience in industrial maintenance, reliability, or operations
Based in the South of the UK with willingness to travel regionally
Hands-on knowledge of equipment like motors, gearboxes, pumps, and drives
Familiarity with condition-based maintenance techniques (vibration, inspections, etc.)
Comfortable working with IoT devices and digital tools
Excellent communication and relationship-building skills
UK driving licence
Qualifications Desired:
Experience in water/wastewater utilities
Certification in vibration analysis or condition monitoring (e.g. ISO 18436)
HNC/HND or equivalent technical qualifications
What we offer 🚀
Make a positive environmental impact by reducing energy waste, preventing pollution and eliminating unplanned downtime.
Vibrant and professional company culture based on freedom and responsibility.
Competitive salary, holidays, and benefits package (pension scheme, parental leave...).
Hybrid and onsite working opportunities.
Company events: from pub quizzes to chess tournaments and wine tastings, there's always something fun happening at our company.
Enrolment in our Stock Appreciation Rights (SAR) scheme, allowing you to benefit from a potential exit event.
In line with our mission, our office is made with 90% recycled material at a three-minute walk from Leiden Central train station.
Ready to Act instead of React?
Help us make industry more reliable and sustainable—apply now to join our UK team!
We believe that diversity and inclusion are essential to innovation. Even if you don’t meet every requirement, we encourage you to apply. People from all backgrounds and communities are welcome at Samotics.
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About us
Our mission is to make industrial companies more sustainable. Samotics provides unique AI-driven solutions which enable industrial companies to significantly reduce energy waste, water pollution events and unplanned downtime.
Globally 300 million industrial electric motors account for 30% of all energy consumption. These motors face three critical challenges: unexpected failures, inefficient operations, and inadequate selection. By tackling these issues, our products lead industrial companies worldwide to become more efficient while reducing their environmental footprint.
Since our launch in 2015, we have grown rapidly, with over 100% annual revenue growth and a global footprint of high-profile industrial customers. We are a scale-up with more than 100 talented individuals, working together in an energetic environment where professionalism, an open atmosphere and cutting-edge technology thrive.
Are you excited to tackle critical challenges facing industry in the 21st century? So are we! Join us in making industrial companies more sustainable.
